Leadership, Management & Supervisory
Leadership is an essential skill for all supervisors and managers, especially if you are new to the job. Truly successful supervisors and managers don’t “boss” their employees; they lead them. The main objective of this session is to discuss the important supervisory and managerial topic of leadership and explain how you can become a more effective leader. By the time this session is over, you should be able to identify the qualities of effective leaders, understand different leadership styles, build credibility and trust, use leadership techniques to ensure success, lead teams effectively, and lead employees skillfully in challenging times of change.